Tell us about
your plans in Japan.
Contact us with a question about a public tour, a private or group request, or an idea for local collaboration.
How can we help?
Current tour or booking question
Questions about a listed tour, meeting details, or an existing booking.
Private or custom tour
A tour shaped around your destination, date, group size, and interests.
Group or corporate tour
Guided walks and regional experiences for families, schools, companies, or other groups.
Local partner or collaboration
Regional experience planning, guiding, venues, or tour-day operations.
Media or company inquiry
Press requests, company information, and other messages for L7 Ltd.
Contact form
Share the tour or destination, preferred date, and group size if you know them. We usually respond within 2 business days.
Response time
We usually respond within 2 business days. If your tour date is close, include the date in your message.
Address
4-24-14 Todoroki,
Setagaya-ku, Tokyo 158-0082, Japan
Frequently asked questions
Where can I book a public tour?
Choose a tour on our Tours page, then follow its link to GetYourGuide to review the itinerary, availability, and booking conditions before booking.
What should I include with a question about an existing booking?
Include the tour name, tour date, booking reference, and your question. For an urgent message on the tour day, also check the contact method shown with your booking.
How do I check a booking change or cancellation?
Please review the conditions and instructions on the page where you booked and in your confirmation email. If you still need help, contact us with your booking reference.
Can I request a private or custom tour?
Yes. Send your preferred destination, date, group size, language, and interests. We will review the operating conditions and reply.
Can groups, companies, and local partners contact you?
Yes. Tell us the group's purpose and size, preferred destination and date, or the regional experience and operations you would like to discuss.